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Privacy Policy


This Privacy Policy describes the procedures on how we safeguard your personal information and how it is collected and stored when you visit or make a purchase from The Little Sensory Box. Please read this Policy carefully and do not use our website unless you are completely happy with this policy.

Our Privacy Promise

We are dedicated to safeguarding your privacy online. The Little Sensory Box will only collect, store and use your personal information for specific purposes. We may use your personal data to support and develop our connection with you. We will only share your personal data in accordance with the Data Protection Act 1998 and other appropriate laws. You may contact The Little Sensory Box using the contact details below at any time with any privacy queries or concerns and to see the personal data you have given us and request for this information to be changed if it is incorrect or to have your information erased from our records.

Consent

When you visit or make a purchase from The Little Sensory Box you are consenting of the collection and using your personal information that you may disclose via the website in accordance with this Privacy Policy. When signing up to our mailing list, you are consenting to receive communications by email from The Little Sensory Box.
Your Information

When you register on our website to purchase products, we will ask for data such as your name, email address, postal address, and contact details; we will also ask for information about the child whom we are processing the order for; such as’ the child’s name, date of birth and gender. We do not store or process your card details ourselves, they are processed by Stripe. Please see Stripe’s privacy policy for their information on this matter. We may from time to time ask questions by email, this will give us data that can be used to improve your experience of shopping with The Little Sensory Box. These questions are optional, and you can request to unsubscribe from these emails at any time.
The Little Sensory Box will also collect and store your IP address to examine customer shopping behaviours to help improve your shopping experience by suggesting suitable products for you, based on previous purchases.

We keep a record of any orders you make from us so we can help to deal with any enquiries or problems you may have in the future, and also so we can ensure that any information that we send to you is appropriate.

We keep a record of any email communication you send us, so we can track any problems or concerns you've had.  

How We Use Your Personal Data
 
The Little Sensory Box use contact data to provide our services; for example, to send service messages, communicate to you about your account / orders and to fulfil orders. If you have given permission, The Little Sensory Box may use your contact data to send you marketing emails, mails, calls or SMS with details of the services we offer and about special offers, news or promotions. We use your payment information to process payments and refunds. We may use your IP address to recognise you when you visit or return to our website. This allows us to track anonymised traffic and usage patterns, prevent or detect fraud and help us improve our service. We may use cookies to do this. We take every precaution to safeguard your information. We will retain your data during a period of 36 months after the last order. We do that to comply with legal obligations, enforce our terms and conditions, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations and take other actions as permitted by law
How We Protect Your Personal Data

Security is a high priority for The Little Sensory Box, we take appropriate precautions to protect personal data. We will make every effort to look after your data and all personal data stored by us is kept on a secure server in a secure environment. However, the Internet is not a 100% secure platform and we cannot ultimately guarantee the security of any data you may send to us via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
 
To Whom Do We Disclose Personal Data?
 
We may allow access to your personal data by third parties who supply us with a service. Examples include e-commerce platform providers, couriers (to enable delivery of goods), website hosts and businesses which assist us in undertaking communications or monitoring our website. Your personal data may be supplied by our payment partners to relevant third parties including credit reference and fraud prevention agencies, who may keep a record of that information. We may disclose personal data so far as reasonably necessary if we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if there has been a complaint about content posted by you, or if we are required to do so by law or appropriate authority.-

Changes To Privacy Policy

We may amend our privacy policy from time to time in order to reflect any changes to our practices or to keep within current legislation and guidelines. Therefore, it is advised to check this policy occasionally and any revised policies will be uploaded to The Little Sensory Box website.


Further information 
For more information about our privacy policy or for any questions about your personal data, please contact us by email at:
info@thelittleSensorybox.com 
 
Or by mail using the details provided below:
The Little Sensory Box
9 Forbes Drive
Peterborough
Cambs
PE7 0ND

Cookie policy
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. The Little Sensory Box uses cookies to provide you with an efficient shopping experience, without them you wouldn’t be able to store products in your basket and we wouldn’t be able to things such as remember your preferences. The Cookies we use do not store sensitive data and any data we do collect is only for the purpose of improving your browsing experience or our Website.

Privacy Policy updated 05/19

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