Below you will find some of our frequently asked questions from our customers:
What is sensory play?
Sensory play is defined as any activity that stimulates one or more of your child’s senses, such as; touch, taste, smell, sight and hearing.
Is sensory play beneficial for my child?
Absolutely, sensory play has many benefits for your little one, such as; developing fine motor skills, encouraging creativity, supporting cognitive growth and language development, increasing focus and attention and achieving calmness, as well as being fun and encourages bonding through play. The items within our boxes have been specifically picked to support your little one’s early development.
I’m new to sensory play. Can I use your sensory boxes if I have never been to a sensory class before?
Of course, our boxes are suitable for all abilities and you do not need to be a sensory play expert to enjoy all the benefits of our boxes. An interactive play guide comes with most of our boxes to help give you ideas on how to use the items included.
What ages are your sensory boxes suitable for?
We have a varied range of sensory boxes and wooden toys that are suitable from newborn up to 3 years old.
Are your sensory boxes expensive?
Not at all, they have been created with mum and baby in mind. It is a cost-effective way to recreate sensory play at home. It is ideal if you can not commit to paying for classes or if you just want to try a new activity or, for whatever reason you cannot get to groups or classes. Our items start from £4.50, so even if you are on maternity leave, back to work and paying childcare costs we have a price range to suit all.
Will you be adding to your range?
Yes, we are always researching, testing and adding to our products. If you want to know more, or we don’t supply something you are interested in, then just drop us an email on email@example.com for help.
How long will my order take to arrive?
Our turnaround time for processing orders (not including subscription) are 1-3 working days (website will be updated for busier periods). We currently use Royal Mail to post your box. You can expect to receive your box within 1-5 working days from your order being processed. You will receive a shipping notification once your order has been fulfilled. Discounted orders are sent 2nd class.
How do the subscription boxes work?
Our subscription boxes are quarterly, which means you will receive a new box once every 3 months.
When can I sign up?
Every 6 weeks we reopen pre-orders for our subscription boxes. Please keep an eye out for a new email or detail son our social media pages or on the website.
What ages are they suitable for?
They have been created specifically for a baby’s first year focusing on age specific development stages. They are suitable from birth up to 12 months of age. We offer sign ups from newborn and 3-6 months.
How many boxes will my baby receive?
If you sign up from newborn your baby will receive 4 boxes in total through the year. If you sign up from 3-6 months your baby will receive 3 boxes in total through the year.
When can I expect to receive my box?
Please allow a 3-4 week turnaround after each payment until you receive your next box.
When will my subscription end?
Your baby’s subscription will finish once they have received the 9-12 month box. You do not need to do anything; your payments will automatically cease.
Can I cancel my subscription?
Yes, you can, you are not tied into any contracts and you are able to cancel at any time. Please do email us on firstname.lastname@example.org if you are thinking of leaving us.
Will their be a toddler subscription available?
Yes, we are aiming to add this onto the site in a few months.
If you have any questions in regard to any of our products and services then please don’t hesitate to get in touch with us email@example.com